Refund policy

DAMAGES & ISSUES: Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

DISCLAIMER: 93 PREMIUM is responsible for your new purchase UNTIL it reaches the Post Office. Once your order is in the hands of USPS, UPS, or DHL, we are not responsible for any lost or damaged packages during transit. However, we will do our best to assist you in filing a claim with the shipping carrier to recover your lost package. We are not responsible for shipments sent to a forwarding address. You are responsible for contacting your forwarding company or service to locate your shipment. We are also not responsible to weather related delays or damages caused by human error during the installation process of the product (regarding sticker decals). ALL SALES ARE FINAL UNLESS THE PRODUCT IS DEFECTIVE. 

If you have any other questions or concerns regarding your order, please do not hesitate to contact us at 93premium@93premium.com. We are always here to help!